Thank you for visiting nostringscouture! nostringscouture is owned and operated by No Strings Couture Pvt. Ltd, a company incorporated under the laws of India (“we”, “us” or “our”).

The document, i.e., the Terms of Use constitute a legally binding End-User License Agreement (“Terms of Use” or “Agreement”) between nostringscouture and the user of our products or services (“you” or “your” or “User”) and governs your use of the website nostringscouture.com (the “Website”) and use of the Services (as defined below).

A User who inquiries about or avails Services of nostringscouture through the Website, or social media applications including but not limited to WhatsApp and Instagram, etc. (all the aforesaid platforms collectively referred to as “Platform“) agree to be governed by these Terms of Use.

BY ACCESSING OR USING ANY PART OF THE WEBSITE OR SERVICES, YOU AGREE THAT YOU HAVE READ,

UNDERSTOOD AND AGREED TO BE BOUND BY THESE TERMS OF USE. YOU ALSO AGREE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE PRIVACY POLICY, WHICH DESCRIBES HOW WE COLLECT, USE AND DISCLOSE YOUR DATA AND WHICH IS INCORPORATED INTO THESE TERMS OF USE, AND YOU CONSENT TO SUCH COLLECTION, USE AND DISCLOSURE. IF YOU DO NOT AGREE TO BE SO BOUND, YOU MAY NOT ACCESS OR USE THE WEBSITE OR ANY SERVICES.

These Terms of Use are important because it

• outlines your legal rights and obligations vis-à-vis us;

• explains the rights you give to nostringscouture when you use the Services or visit the Website;

• describes the rules you need to follow while using the services or products offered on the Platform;

• details how to resolve any disputes which may arise; and

• explains the specific terms upon which you may use the services or products offered on the platform

The information provided on the Website is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. You can use nostringscouture only in compliance with the Terms of Use and all applicable local, state, national, and international laws, rules and regulations.

The document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. About nostringscouture.

nostringscouture is an online platform that offers a curated selection of high-end Indian traditional wear by some of the best designers in the country for one-time wear on a rental basis (“Services”).

nostringscouture provides an opportunity for you to rent or borrow for a limited duration the outfits/garments displayed on the Platform (hereinafter referred to as “Products”), subject to its availability and these Terms of Use. The current policies governing the ordering process, delivery and return of Products are detailed hereunder.

All Products and information displayed on the Platform constitute an “invitation to offer”. Your order for

purchase of the Services constitutes your “offer” which shall be subject to the Terms of Use. We may accept or reject your offer in our sole discretion which cannot be contested by you.

2. Eligibility

The User must be at least 18 years of age and must possess the legal authority to enter into an agreement so as become a User and use Services. If you are a minor or are below the age of 18 years, you shall not transact on the Website.

As a minor if you wish to use or transact on the Website, such use or transaction shall only be made by a person of legal contracting age (legal guardian or parents). We reserve the right to terminate your access to our Services and/or block access to the Website if it is discovered that you are a minor or incompetent to contract according to the law or any information pertaining to your age entered at the time of creation of account is false

3. Modifications.

We reserve the right to modify these Terms of Use at any time and in any manner at our sole discretion. We further reserve the right to change the prices and available Products at any time any may discontinue any of the Product(s) or Services (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Services or any Product(s).

4. Using our Services.

 (A) Placing an order

The Products available for rent by nostringscouture are purchased by nostringscouture and are a part of our inventory. For placing an order:

• You will have to submit your order request for renting the Product as detailed under the Website or you can e-mail us at contactus@nostringscouture.com or contact us at +91 99580 05809. The applicable fee for renting a Product will be shared with you (“Rental Fee”).
• We will customize your choice of Product for your given date based on the measurements you provide to
• Any order(s) will be processed once we receive (1) the Rental Fee and (2) a refundable security
• All orders will be confirmed via an e-mail from contactus@nostringscouture.com, or via a message from +91 99580 05809.
• Based on the information provided by you, and subject to the verification of the same by us, the orders will be accepted by us for further

(B) Payments

The prices for Product(s) will be displayed on the Website or the Platform and are incorporated into these terms by reference. All prices are in Indian rupees. nostringscouture accepts the following form of payments: a) Online payment via credit card, debit card, net banking, UPI and paytm, and b) cash on delivery on selected locations.

User agrees and understands that all payments shall only be made to bank accounts of nostringscouture. nostringscouture or its agents, representatives or employees shall never ask a User to transfer money to any private account or to an account not held in the name of nostringscouture. The User agrees that if that User transfers any amount against any booking or transaction to any bank account that is not legitimately held by nostringscouture or to any personal account of any person, nostringscouture shall not be held liable for the same. User shall not hold any right to recover from nostringscouture any amount which is transferred by the User to any third party.

The User will not share his personal sensitive information like credit/debit card number, CVV, OTP, card expiry date, user IDs, passwords etc. with any person including the agents, employees or representatives of nostringscouture. The User shall immediately inform nostringscouture if such details are demanded by any of its agents’ employees or representatives. nostringscouture shall not be liable for any loss that the User incurs for sharing the aforesaid details.

Refunds on cancelled bookings and of Security Deposits will always be processed to the respective account or the banking instrument (credit card, wallet etc.) from which payment was made for that order by the User.

(C) Delivery and Rental Period

You must provide us with accurate shipping information, so that we can timely deliver Product(s) to you. You are responsible for providing us with accurate shipping information for deliveries. If you provide us with a shipping address that is invalid or where you cannot securely accept Product(s) upon delivery, you are solely responsible for any resulting loss, theft, or damage to the Product(s). Following delivery to the designated address, as between you and us, you will be solely responsible for the condition of each Product until you return such Product after the Rental Period. We reserve the right to reject, cancel, or prohibit any rentals of Product(s) before the Rental Period for any reason.

The Product that is successfully delivered to you will have a specified return date and is subject to our Return Policy. We provide either 4 (four) day or 8 (eight) day rental options. We recommend keeping your first day as a trial day in case you would like additional adjustments made to the Product. Depending on the chosen Rental Period, the garment will be picked on the 4th or 8th day. The first day of the Rental Period begins on the date the Product is delivered to the User and the last day of the Rental Period is the pickup day of Product.

Please see our [FAQ Section] for more information regarding Delivery and Rental Period.

(D) Return Policy

Once an order is delivered to you in accordance with these Terms of Use, you agree to return the Product(s) to us on the last day of the Rental Period. Failure to timely return a Product is a violation of our Terms of Use, and it will invite a daily penalty of 20% of the retail value of the Product for the initial 3 days and we can charge you for such penalty by deducting the amount from the Security Deposit, and/or take other legal action as appropriate.

You may extend your order for a Product by reaching out to us prior to the expiry of the Rental Period; provided that any extensions are subject to other orders for that Product and to pre-payment of the additional Rental Fee applicable to that Product for the period of time of the extension.

If you comply with our Return Policy, and once the final quality check is performed on the Product that you have rented, and in case no damage is found, the Security Deposit shall be refunded to you within 10 working days after the Product is returned to us, or at the time of pick up for Cash on Delivery orders.

5. Our Commitment

The Products will be professionally cleaned and delivered ready to wear. Ready to wear means cleaned and free of stains. We will deliver the Product(s) you ordered, including the specified size in accordance with the measurements you provide to us. In case of incorrect sizing from our end, we offer refunds for Product(s) you were unable to wear. Please notify us within 4 hours of the delivery of the Product and we will arrange a pickup for it immediately.

6. Standard of care for Users.   

Upon delivery, you bear responsibility for the Product(s). You agree to treat the Product(s) with the utmost care. You are responsible for loss, destruction or damage to the Products due to theft, mysterious disappearance, fire, major stains or any other cause, other than normal wear and tear.

Normal wear and tear shall not include, but is not limited to the following:

• Minor stains
• Wine stains
• Coffee stains
• Turmeric stains
• Tobacco stains
• Curry stains
• Pen stains and any other similar stains
• Any minor damage such as rips, missing beads, stuck zippers,

If you return a Product that is damaged beyond normal wear and tear, then you agree that we shall charge you, and you shall pay, for the price for repairing or replacing the Product, as determined in our discretion.

7. Acknowledgements.

You acknowledge that nostringscouture is a platform solely engaged in providing garments on a rental basis and is not the designer or creator of any of the Product(s) displayed on the Platform for the Users.

nostringscouture, to the best of its knowledge, has displayed or attempts to display on the Platform/s as accurately as is possible, colours of the Products that is displayed on the Platform. However, the colours visible to you is solely dependent on your monitor or screen. Hence, you acknowledge that no guarantee is provided by the Company regarding your visibility of the colours on the Platform.

8. License To Use the Platform

Subject to the terms of this Agreement, nostringscouture grants the User a, non-exclusive, non- transferable, revocable and limited license to access and use the Platform.

You shall not: (1) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the Platform; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the Platform; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the Platform; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark)posted by us or the licensors of the Platform; (5) use the Platform for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the Platform available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the Platform for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the Platform; (8) use the Platform to send automated queries to any website or to send any unsolicited commercial e-mail; or

(9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the Platform.

9. Intellectual Property Rights

Subject to the terms of this Agreement, nostringscouture grants the User a, non-exclusive, non- transferable, revocable and limited license to access and use the Platform. Except as expressly stated herein, this Agreement does not grant the User any intellectual property rights in the Platform and all rights not expressly granted are reserved by nostringscouture.

Some of the photos displayed on the Website that do not bear our logo, are images for which we do not own the copyright and such images are solely owned by the original creators of these photos. Please be aware that we do not own the copyright to such photos, therefore, the license does not apply to those works.

The Products available for rent at nostringscouture are directly purchased by nostringscouture from designers and third-party sellers, and are a part of our inventory. Any such photos (without our logo) are only being used to give the Users an accurate representation of such pre-owned Products in our inventory.

10. User Representations.

By using the Platform, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you will not use the Platform for any illegal or unauthorized purpose; and (5) your use of the Platform will not violate applicable law or regulations.

If you provide any information that is untrue, inaccurate, not current, or incomplete, or not in accordance with the Terms of Use, we have the right to suspend or terminate your use of the Services and refuse any and all current or future use of the Platform (or any portion thereof)

11.Guidelines For Reviews.

We may provide you areas on the Platform to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews;(6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews at our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

12. Advertising

nostringscouture may include advertising on the Platform. The User agrees that Platform may integrate, display and/or otherwise communicate advertising content on the Platform in the manner set out in more detail in the Privacy Policy.

13. Term And Termination.

These Terms of Use shall remain in full force and effect while you use the Platform.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES OR WEBSITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION ON THE WEBSITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

15. Arbitration

In the event of any disputes, differences or claims arising in connection with this Agreement, during its subsistence and/or after their termination in any manner whatsoever, including the validity and/or construction and/or interpretation of any of the clauses hereof or anything done or omitted to be done pursuant hereto, the parties entering into this Agreement shall to the fullest extent possible, try to settle the disputes, differences or claims in the first instance by prompt and good faith negotiations between themselves.

Any dispute that is not resolved within 30 (thirty) days of the occurrence thereof shall be referred to and finally settled by way of arbitration under the Arbitration and Conciliation Act, 1996, as amended from time to time (the “Arbitration Act”). The arbitration shall be conducted by a sole arbitrator appointed in accordance with the Arbitration Act.

The seat, place and venue of the arbitration proceedings shall be New Delhi, and the language of the arbitral proceedings shall be English. All aspects of the arbitration shall be treated as confidential. The law governing this arbitration agreement shall be the law of India.

The arbitrator shall have the power to grant any legal or equitable remedy or relief available under applicable law, including injunctive relief (whether interim and/ or final) and specific performance. For avoidance of doubt, each party to the dispute shall be entitled to apply to the appropriate court of competent jurisdiction for interim or interlocutory relief in respect of such arbitration. The arbitrator shall also have the power to decide on any dispute regarding the validity of this clause

16. Governing Law

 These Terms shall be governed by and construed in accordance with the laws of India and subject to clause 15 hereinabove, the courts of New Delhi, India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with this Agreement or use of the Platform.

17. Class Action Waiver

Where permitted under the applicable law, you agree that it may bring claims against nostringscouture only in its individual capacity and not as a plaintiff or class member in any purported class or representative action. Unless both nostringscouture and you, as a party to this Agreement agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding.

18. Corrections

There may be information on the Website that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Website at any time, without prior notice.

19. Limitation of Liability.

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF REPUTATION, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE PLATFORM OR THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU ASSUME SOLE AND EXCLUSIVE RESPONSIBILITY AND LIABILITY FOR ANY CLAIMS AGAINST YOU AND/OR DAMAGES ARISING FROM USE OF THE PRODUCTS DURING YOUR RENTAL PERIOD.

20. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Platform; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Platform with whom you connected via the Platform. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

21. Electronic Communications, Transactions, and Signatures.

Visiting the Platform, sending us emails or messages, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email or messages on the Platform, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE PLATFORM. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

22. Miscellaneous.

• These Terms of Use and any policies or operating rules posted by us on the Website or in respect to the Website constitute the entire agreement and understanding between you and Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision.

• These Terms of Use operate to the fullest extent permissible by

• We may assign any or all of our rights and obligations to others at any

• We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

• If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining

• There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Platform. You agree that these Terms of Use will not be construed against us by virtue of having drafted them.

• You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of

Contact us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Website, please contact us at:

Name: Nikita Khurana

Address: C-17, Sector 88, 201305, Noida

Phone: +91 99580 05809

Email: contactus@nostringscouture.com