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Our Cleaning Process

Inspection and Sorting

The cleaning process begins with a thorough inspection and sorting of the garments returned by customers. Our trained professionals meticulously examine each garment to identify any damage, stains, or wear and tear. This assessment guides the subsequent cleaning and care routines tailored to each item’s unique needs.

Specialized Cleaning and Fabric Care

Indian luxury garments often feature intricate embroidery, delicate fabrics, and unique embellishments that require specialized attention. Our experienced cleaners employ a range of techniques, including steaming, spot treatment, and dry cleaning. This ensures that stains are effectively removed while maintaining the fabric’s integrity and colors. The focus is on preserving the garment’s quality and intricate details.

Quality Control and Storing

After the cleaning process, each garment undergoes a meticulous quality control check. Our team ensures that every item meets our stringent standards for cleanliness, appearance, and overall condition. If any repairs are required, they are expertly carried out at this stage. Once approved, the garments are stored in a cool environment, using cloth packaging that safeguards the garment’s integrity. Our team handles each piece with the utmost care to maintain its pristine condition.

Luxury Packaging

Our commitment to sustainability extends to our packaging. We’ve designed packaging specifically for Indian luxury garments, ensuring they’re well-protected during transportation. Our packaging is not only sturdy and secure but also reusable, aligning with our eco-friendly values. This approach minimizes single-use packaging waste while still providing our customers with the luxurious experience they expect from our platform.

CUSTOMIZATIONS & HYGIENE FAQs

Couture should feel like it was made just for you and that’s exactly what we aim to achieve. After you reach out regarding your choice of garment, we will reach out to you personally to confirm your measurements to make sure we do our best. Since we offer garments for 4 or 8 days, we recommend leaving the first day for trials just in case you would like changes made.

Our garments are fresh and come straight from the designers! No hand-me-downs here.

We maintain our couture carefully by having a cleaning process in place that includes stain removal and dry cleaning of the garment between uses. We have experts in place to handle the entire process. Our commitment is providing a garment that feels new when you receive it!